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If your computer is connected to the Internet, Turbo Tax automatically checks for updates (unless you’re using Turbo Tax 2014 or earlier). To remove Turbo Tax and then download the most up-to-date version, follow the instructions below.If an update is available, Turbo Tax will ask if you want to install it. To complete the installation, you’ll need to enter the installation key you received when you purchased Turbo Tax.I deeply regret the anger and distress we have caused those of you affected by this change.Our customers are the heartbeat of every Turbo Tax employee.These differences also impeded our ability to introduce new innovations across our entire product line.So this year, we made the product experience consistent across all Turbo Tax offerings. Don't worry—this won’t delete any tax returns that you’ve saved.
We have heard from many of you that you were surprised when you discovered the change.
The change we made to our desktop products, both the download and CD versions, includes removing Schedules C, D, E and F from Turbo Tax Deluxe, which some long-time customers had relied on to report business income, investment sales and rental property income.
As a result, you may now be required to upgrade the version of Turbo Tax you use even though your tax situation hasn’t changed from last year. Over the years, we have worked hard to make it easy for you to choose the Turbo Tax product that is right for you and your unique tax situation.
We want that choice to be clear and confidence inspiring.
However, as new online and mobile technologies emerged, our products, and the tax scope and features they included, began to differ, leading to customer confusion.